5dollar95hosting, provides
web hosting, email services and domain services and reserves the right to suspend or
cancel any client's access to any portion or all of our services, when we deem that the
account has been used inappropriately. We reserve the right to refuse service and/or
access to its servers to anyone. |
User Policy |
| 1. |
Illegal
activities. 5dollarhosting. com prohibits sites engaged in: |
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Illegal
activities including, but not limited to, storing and/or distributing illegal copies of
copyrighted software, warez sites, violations of copyrights and trademarks, violations of
U.S. laws, selling and/or distributing illegal contraband.
Internet abuse including, but not limited to, spamming (unsolicited Emailing),
distribution of mass emailing programs, cross-posting messages to a large number of usenet
groups, posting obscene or inflammatory messages, threatening other Internet users, mail
bombing Internet users, running packet sniffers or port scanners, spamming
5dollar95hosting support staff. Systems abuse including, but not limited to, use of
excessive CPU resources, use of excessive disk space, use of excessive email storage
space, hacking our systems, installing continuously running programs, such as IRC bots,
reselling CGI scripts. |
| 2. |
Adult content |
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We
do not allow the presentation, promotion or transmission of adult, pornographic or obscene
images, text or other content. The determination of what is "adult content" and
therefore prohibited shall be solely made by us. |
| 3 |
Policy
Violations |
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Should
a policy violation occur, we reserve the right to terminate the account without notice and
without any refunds. The policy violating client will be held responsible for any damages
to 5dollar95hosting, including but not limited to, 5dollar95hosting system, servers,
connectivity, reputation, business, service, network, operations, or equipment. The
policy violator may be charged a $500 clean up fee. |
| Web Site Content |
The client is responsible
for keeping a copy of their most current web site files as backup on a remote system (not
on IP LLC servers). We are not responsible for any lost files, information, or data.
Should any data need to be recovered from backup tapes, there will be a charge of
$100. We do not guarantee to possess the most current copy of a client's website. |
| Support |
| Free customer support is provided via email
through the client's control panel and through 1-301-933-2431 or 1-888-595-2058.
Billing inquiries will be answered within two business days. Client agrees not to
spam support. We not provide web site design, custom programming and scripting, or
web site consulting services. Please see our resources page for links to outside
sources. |
| Payment Policy and Fees |
| We do not charge set-up fees. |
The minimum contract
period is 1 month. All services are available in one month, three
month, six month or one year prepayment plans. |
Full payment is required
before any hosting service is rendered, which includes renewals. All payment-due
notices will be sent by electronic mail. No bills or invoices will be sent by postal
mail or fax. Prepayment is due each anniversary (one month, three month, six month
or one year) following the date the account was established. |
| Payment Method |
5dollar95hosting accepts
only credit card payment (Visa, Mastercard, American Express). Online
credit card payment is authorized and executed in real time. Once an order is
successfully submitted, the client is subject to 5dollar95hosting refund policy. |
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| Refunds |
You may cancel at anytime.
If your cancellation is within in 30 days we will refund all fees except for the InterNIC
domain name registration fee. We will not refund any fees after 30 days. |
Payment must be received
or services will not be rendered. If payment is not received on time the account
will be cancelled. |
| InterNIC Fees |
All InterNIC domain
registration renewal fees are separate from 5dollar95hosting costs and the client is
responsible for timely payment of domain name renewals. |
| Price Changes |
5dollar95hosting reserves
the right to change prices at any time. |
| All monetary transactions will be in $US
dollars. |
| Additional features can be added at any time. |
| Monthly feature prices are not prorated.
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| Add-on costs are non-refundable regardless of
whether or not the service was used. |
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| Renewal Notification and Billing Schedule |
Renewal notification is
emailed to the billing contact thirty (30) days prior to the end of the billing cycle. |
| Credit Cards |
Credit cards are charged
to the end of the billing cycle for the new term. After successful payment, an email
notification will be sent to the billing contact. If payment is not received, the
account is cancelled at the end of the billing cycle. |
| Credit Card Failures |
In the event of any credit
card failure, a notice will be sent to the billing contact via email. An attempt
will be made to charge the credit card every day until a successful charge or the end of
the billing cycle. If the credit card is charged successfully, a notification of
successful charge will be sent to the billing contact via email. If the credit card
continues to fail and the billing cycle ends, the account will be cancelled. |
| Account Reactivation |
If an account is cancelled
due to client request or billing issues and the client desires to reactivate the account,
a non-refundable reactivation fee of $19.95 will be required prior to account
reactivation. Accounts are reactivated after all outstanding charges are paid,
including hosting fees, additional features, and check processing fees. If an
account was cancelled due to policy violation, 5dollar95hosting will not reactivate the
account. |
| Refund Policy |
5dollar95hosting has a
30-day money back guarantee for hosting in all but a few situations. If we
terminate an account due to policy violation, there will be no refund. Monthly
fees associated with additional features are non-refundable. |
| Cancellation |
5dollar95hosting reserves
the right to terminate service at any time. If an account is terminated for a policy
violation there will be no refund. We reserve the right to delete the
policy-violating web site content without notice. |
Customers can cancel
service at any time. All account cancellations are to be requested through the
client's control panel. If the client requests cancellation, their account will be
terminated at the end of the current billing cycle, or immediately. If the client
specifies immeditate account termination, we reserve the right to delete the web site
contents without notice. If an account is cancelled due to non-payment,
5dollar95hosting reserves the right to delete the web site contents without notice. |
| Indemnification |
Client agrees to defend,
indemnify and hold harmless 5dollar95hosting against any liabilities arising out of
defective products sold to customers from our servers, personal injury or property damage
caused by products or services sold or distributed from IP LLC servers, any material that
infringes or allegedly infringes on the rights of a third party available from our
servers, and any material that libels or allegedly libels a third party available from our
servers. |
| Disclaimer |
5dollar95hosting is
not responsible for any damages to any client's business. 5dollar95hosting makes
no warranties or guarantees of any kind, expressed or implied for services that we
provide. Use of 5dollar95hosting web hosting and email service is at the
client's sole risk. 5dollar95hosting services are provided on an "as
is, as available" basis. |
5dollar95hosting does
not guarantee that our services will be uninterrupted or error free.
5dollar95hosting will provide every effort in good faith to ensure that its
services are available to as many Internet users as possible with minimal service
interruptions. |
In no circumstance will
5dollar95hosting be liable for any claims resulting from the use or
inability to use 5dollar95hosting services including, but not limited to,
service interruptions, client errors, Internet connectivity problems, miscommunications,
unauthorized access to 5dollar95hosting servers, InterNIC problems, DNS
caching, Internet bandwidth congestion, power failures, vandalism, and natural disasters. |
| 5dollar95hosting, reserves the right
to revise our policies at any time. |
5dollar95hosting © 2000 |
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